Why is My Friends List Empty in Travel Town?

Ready to trade cards but can't see any of your friends? Don't worry, this is a common issue with a simple fix. Let's get your travel buddies back!

You've collected a stack of duplicate cards, you're ready to start trading to complete your sets, but when you open the friends list... it's completely empty. It’s a frustrating moment, but the good news is that you're not alone, and the solution is usually quite simple. This problem almost always stems from a sync issue with your Facebook account.

This troubleshooting guide will walk you through the most common reasons why your list is empty and the exact steps to reset the connection and repopulate your friends list.

First, Let's Check the Obvious Reasons

Before diving into a full permissions reset, let's make sure it's not one of these simple issues:

• Are you logged into the right Facebook account? You might be connected to a different Facebook profile than the one where your Travel Town friends are. You can check which apps are connected to your Facebook by going to your Facebook settings and looking in the "Apps and Websites" section. If you see Travel Town listed there, you're on the right track.
• Are your friends eligible to trade? For a friend to appear on your list, they must also play Travel Town, connect their game to Facebook, and have reached at least Level 17 to unlock the Seasonal Cards feature. If they haven't done all three, they won't show up.

The Best Fix: Resetting Your Facebook Permissions

Most of the time, an empty friends list is caused by a simple permissions glitch where the sync between Travel Town and Facebook has been interrupted. The solution is to completely remove the app's permissions from Facebook and then grant them again. This forces a fresh connection and almost always solves the problem.

Follow these steps carefully:

Step 1: Remove Travel Town from Facebook

1. First, completely close the Travel Town app on your device.
2. Now, open the Facebook app (or website).
3. Navigate to your main menu. On the app, this is usually three lines in the corner.
4. Go to Settings & Privacy, then tap Settings.
5. Scroll down to the "Permissions" section and tap on Apps and Websites.
6. Find Travel Town in your list of active apps and tap on it.
7. Tap the "Remove" button. Facebook will ask if you're sure; confirm by tapping "Remove" again. Don't worry, this will not delete your game progress! It only removes the connection permissions.

Step 2: Reconnect Travel Town to Facebook

1. Restart the Travel Town game.
2. Go back to the in-game Settings and tap the button to connect to Facebook.
3. A series of permission pop-ups will appear. This part is crucial!
4. When it says "Travel Town wants to use facebook.com to sign in," tap "Continue."
5. You may see a screen that says "What info do you want to share?" Tap "Edit This" or "Edit Access" and make absolutely sure that the Friends List option is enabled. This is the permission that allows the game to see your friends.
6. Finally, tap "Continue as [Your Name]."

Once you're back in the game, your friends list should now be populated with all your eligible travel buddies! If you've tried these steps and still have issues, it's a good idea to check with your friends directly to ensure they have the trading feature unlocked and are using an up-to-date version of the game.